Aaron Plumbing responds to plumbing emergencies throughout Roswell, Alpharetta, Sandy Springs, Milton, and the north Atlanta metro around the clock. No emergency fees — the rate is the same at 2am on a Sunday as it is on a Tuesday afternoon. Call us at (770) 239-6628.
Emergency Plumbing Services
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Burst Pipes
A burst pipe can release dozens of gallons per minute. Shut off the main water supply immediately and call us. We’ll get there fast, stop the damage, and make the repair.
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Sewage Backup
Raw sewage backing up into your home is a health hazard and requires immediate attention. Stop using all plumbing fixtures and call us — we’ll diagnose and clear the blockage.
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Gas Leaks
If you smell gas, leave the house immediately without turning switches on or off. Call 911 from outside, then call us. We locate and repair gas line leaks and pressure-test before restoring service.
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Major Leaks & Flooding
Significant leaks under sinks, from water heaters, behind walls, or under the slab — any situation where water is actively damaging your home. We prioritize these calls and respond as fast as possible.
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Overflowing Toilets
A toilet that won’t stop overflowing indicates a serious blockage in the drain or main line. Turn off the shut-off valve behind the toilet and call us immediately.
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Slab Leaks
Hot spots on the floor, the sound of running water with everything off, or a water bill that spiked without explanation — these are slab leak warning signs. We locate and repair them with minimal demolition.
What to Do Before We Arrive
Burst pipe or major water leak
Locate your main water shut-off valve and turn it off. In most Roswell and Alpharetta homes it’s near the water meter, often at the front of the property near the street, or inside near where the main line enters the house. Shutting off the water immediately limits damage significantly. Move valuables away from standing water and document the damage with photos for your insurance company.
Sewage backup
Stop using all plumbing in the house — every flush and drain adds to the backup. Don’t attempt to use chemicals or a plunger on a full sewage backup. Keep people and pets away from the affected area. Raw sewage contains harmful bacteria and should be treated as a biohazard until professionally cleared and cleaned.
Gas leak
Do not turn any electrical switches on or off — even a light switch can spark enough to ignite gas. Do not use your phone inside the house. Leave immediately, leaving doors open as you exit to help disperse the gas. Call 911 from outside, then call us. Do not re-enter until authorities confirm the area is safe.
Why No Emergency Fees Matters
Most plumbing companies charge emergency rates for after-hours and weekend calls — sometimes double the normal rate. This is a significant financial hit on top of an already stressful situation. Aaron Plumbing has never charged emergency fees. The rate you pay at midnight on Christmas Eve is the same as the rate you’d pay at 10am on a Monday. This isn’t a promotional offer — it’s how we’ve operated since 1978 and it’s not changing.
We’re able to do this because we staff appropriately for emergency demand and don’t treat after-hours calls as a premium upsell. If you need a plumber urgently, the last thing you should be worrying about is whether calling now versus tomorrow morning will double your bill.
Frequently Asked Questions
How fast can you get to me in an emergency?
We dispatch emergency calls as quickly as possible. Response time varies depending on location and current call volume, but we’ll give you an honest time estimate when you call. We serve Roswell, Alpharetta, Sandy Springs, Milton, Johns Creek, and most of the north Atlanta metro. Call us at (770) 239-6628.
Do you really not charge emergency fees?
Correct. No emergency fees, no after-hours surcharges, no weekend premiums. The price for the same repair is the same regardless of what time or day you call. We quote before we start and you pay what we quoted.
Should I try to fix it myself while I wait?
For water leaks, the best thing you can do is shut off the water supply and stop the flow. Beyond that, leave it alone — amateur repairs on a pressurized system or a sewer line can make things significantly worse and more expensive to fix properly. Document the damage for insurance and let us handle the repair when we arrive.
Will my homeowners insurance cover a plumbing emergency?
It depends on the cause and your specific policy. Sudden and accidental damage — like a burst pipe — is typically covered. Gradual leaks that were ignored are often excluded. Your insurance company should be contacted as soon as it’s safe to do so. We can document the damage and the cause for your claim.